Who is an Engineering Operations Technician at Amazon?
An engineering operations technician at Amazon is a crucial part of the company’s team that maintains and operates the equipment and systems in the company’s fulfillment center. This role requires a high level of technical knowledge, including computer networking, mechanical and electrical engineering, and automated control systems. The engineering operations technician is responsible for maintaining, troubleshooting, repairing, and modifying both the hardware and software that drives the automated equipment used by Amazon. They work alongside a team of operations managers, technicians, and software engineers to ensure the smooth operation of the facility.
The role of an engineering operations technician at Amazon is fast-paced, challenging, and exciting. It requires a creative and analytical mindset to tackle the complex problems that arise on a daily basis. Amazon is known for its focus on innovation and efficiency, so the engineering operations technician must constantly strive to improve processes and identify areas for optimization. In addition to the technical aspects of the role, Amazon values strong communication and collaboration skills. The engineering operations technician must be comfortable working in a team and have the ability to explain technical issues to non-technical stakeholders.
The engineering operations technician at Amazon is a crucial component of the company’s success. They are responsible for the uptime and performance of the automated systems that enable Amazon to fulfill orders at rapid speed. The engineering operations technician ensures that the equipment runs smoothly, minimizing downtime and maximizing productivity. They also identify areas for improvement and work with software engineers and designers to develop and implement new systems and processes.
Working as an engineering operations technician at Amazon is a promising career choice for those with experience in the field or those looking to transition into the industry. Amazon is a global company, and engineers who work there have the opportunity to collaborate with colleagues from all over the world. Amazon also values continuous learning and encourages its employees to take advantage of its internal training programs and tuition reimbursement offer. The company is committed to supporting its employees through various initiatives, like its career choice program, which assists employees in developing the skills necessary to pursue careers in high-demand fields, including engineering.
If you are considering a career as an engineering operations technician at Amazon, you can expect a competitive salary and benefits package. The salary for this role varies by location and level of experience. According to Glassdoor, the average salary for an engineering operations technician at Amazon is around $82,000 per year. Amazon also offers a comprehensive benefits package that includes health insurance, 401(k) matching, and various employee discounts and perks.
Skills Required to Become an Engineering Operations Technician at Amazon
Engineering Operations Technicians (EOTs) are an essential part of Amazon’s operations. EOTs are responsible for ensuring that Amazon’s facilities operate effectively and efficiently. As an EOT, you will work tirelessly to guarantee the seamless running of critical systems that keep Amazon’s fulfillment centers running while adhering to high standards of safety and quality.
Here are some of the critical skills required to become an EOT at Amazon:
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Problem Solving Skills
An EOT needs to be a critical thinker and creative problem solver. The job of an EOT revolves around identifying and fixing complex problems that arise within an Amazon facility. You will need to be quick to identify issues and implement practical solutions to keep Amazon’s systems running smoothly.
When a machine goes down or a process isn’t working efficiently, it’s the EOTs responsibility to figure out what went wrong and why. They must then determine the best way to correct the problem, whether that means adjusting, replacing, or repairing equipment.
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Technical Aptitude
A solid technical background is a must-have for an EOT. This job requires you to have a thorough understanding of electrical and mechanical systems, including the various components involved in automation and control systems.
You’ll also need proficiency in computer systems as well as experience with advanced diagnostic tools. You should be familiar with SCADA systems, Programmable Logic Controllers (PLC), and Human Machine Interfaces (HMIs).
Additionally, experience with industrial robotics, conveyors, and other material handling equipment is an added advantage.
Having a degree in a related field or professional certification in advanced technical programs could earn you better job prospects and advancement opportunities.
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Attention to Detail
An EOT must be detail-oriented, be able to analyze each system’s technical data to notice even the smallest problems that could undermine the operation.
Since different machines and systems are interconnected in fulfillment centers, EOT must be mindful of the consequences of any changes they make to one system on the others precisely.
Furthermore, EOT must keep accurate records of maintenance and repairs to all systems and equipment, ensuring that everything is well-documented for reference in case of any future inspections or repairs.
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Interpersonal Skills and Communication
Because EOT works in a team setting, you will need strong interpersonal and communication skills. Effective teamwork is necessary to ensure the successful running of the facility, and the EOT must be able to communicate effectively with other technicians, leaders, and management.
You’ll need to be able to explain technical issues to individuals with less technical expertise, offering feedback to help improve processes and create training materials for everyone across the site.
Being adept at time management is also critical to thriving in an EOT role, as you’ll need to multitask, prioritize, and work flexible hours that cater to the needs of the uptime of the facility.
In conclusion, becoming an EOT at Amazon requires you to have a unique combination of skills, including attention to detail, technical expertise, and excellent problem-solving skills. It’s a demanding and rewarding career, with new challenges every day and the satisfaction of contributing to one of the most significant companies in the world.
What is the average salary of an Engineering Operations Technician at Amazon?
An Engineering Operations Technician is a vital part of Amazon’s warehouse operation and maintenance team. They are responsible for the installation, maintenance, and repair of all the manufacturer’s equipment. The typical duties of an Engineering Operations Technician also include maintaining equipment for the several departments (receiving, shipping, and sorting), providing support to other Amazon team members, and making sure all safety procedures and building codes are being followed correctly.
The good thing is that Amazon has a reputation for providing its employees with excellent salaries and benefits. According to data from Glassdoor, an average salary of an Engineering Operations Technician at Amazon is $67,238 per year. However, this figure can vary based on several factors such as location, years of experience, and education level.
When it comes to location, the salary of an Engineering Operations Technician can vary up to 30% based on the location of the Amazon fulfillment center. For example, an Engineering Operations Technician in Breinigsville, Pennsylvania has an annual salary of $70,139, while one in Phoenix, Arizona has an average salary of $61, 437 a year.
Years of experience and education level play a critical role in determining an Engineering Operations Technician’s salary at Amazon. Entry-level technicians with no experience in the field usually earn around $42,000, while senior technicians with ten or more years of experience can make more than $80,000. Those with relevant certifications, such as Certified Maintenance and Reliability Professionals (CMRP) or Systems Integration Specialists (SIS), tend to have higher salaries than those without, even with less experience.
In conclusion, the average salary of an Engineering Operations Technician at Amazon is excellent and the fact that there is room for salary growth based on experience and education is truly remarkable. Additionally, according to Glassdoor, most Amazonians find their work at the company to be challenging and rewarding, with many opportunities to learn and grow within the company. So for those interested in this career path, it seems like Amazon is a great place to start.
Career growth opportunities for Engineering Operations Technicians at Amazon
Engineering Operations Technicians (EOTs) at Amazon have a promising career path as they get to work on highly complex systems, constantly learn and develop their skills, and pursue career advancement opportunities within the company.
1. Specialization Tracks
EOTs can choose to specialize in different areas to become experts in their field. Such specialization tracks include controls Specialist, Mechanical Specialist, Electrical Specialist, Facilities Specialist, among others. EOTs who specialize in these areas are highly valued and have a high earning potential because they are equipped with the necessary skills and knowledge to tackle complicated issues unique to their specialization.
2. Leadership Program
Amazon has a Leadership Development Program designed for employees who wish to progress to the management level. The program offers participants a chance to hone their management skills and gain training on team management, people development, and performance management. EOTs who transition to management positions have been known to earn an average salary of $90,000 to $110,000 annually.
3. Cross-functional Team Projects
Amazon employees are encouraged to pursue cross-functional team projects that allow them to work with teams within and outside their department. Cross-functional team projects enable EOTs to learn new skills, exchange knowledge, and acquire expertise in areas outside their immediate work area. It also presents networking opportunities and can lead to recommendations for promotion when an opening arises.
4. Skill-based Training and Certification Programs
Amazon invests heavily in its employees by providing skill-based training and certification programs to enable them to remain updated on modern technologies and industry standards. The programs help EOTs to learn new skills and earn certifications that can help them grow in their career. The company collaborates with local institutions to provide training and certification programs that are industry-specific. For example, Amazon has partnered with Northern Virginia Community College to develop a Mechatronics certification program that focuses on advanced manufacturing technologies.
In conclusion, Amazon values its Engineering Operations Technicians by offering various career growth opportunities that enable them to develop their skills, specialize, receive skill-based training, and certification that builds a foundation for career advancement. The company’s efforts to retain and promote its talent through career growth opportunities make it a desirable place to work. EOTs who take advantage of these opportunities can make outstanding contributions and build a rewarding career at Amazon.
Job Outlook for Engineering Operations Technicians at Amazon
Engineering Operations Technicians are an integral part of Amazon’s operations network, ensuring the smooth functioning of the company’s facilities and infrastructure. These technicians work behind the scenes, troubleshooting technical issues, maintaining equipment, and optimizing systems to ensure that everything functions efficiently. As e-commerce continues to grow, the demand for engineering operations technicians will only increase. In this article, we’ll take a closer look at the job outlook for engineering operations technicians at Amazon.
1. Job Description
The primary responsibility of Engineering Operations Technicians at Amazon is to maintain the technical infrastructure of the company’s facilities, including power and cooling systems, networking equipment, and related support systems. They also monitor system performance and respond to issues as they arise, ensuring that downtime is kept to a minimum. Additionally, they manage the maintenance of critical equipment and perform regular preventive maintenance to prevent system failures.
2. Education and Training
Engineering Operations Technicians at Amazon typically have an associate degree in engineering, computer science, or a related technical field. In addition, they undergo extensive on-the-job training to familiarize themselves with Amazon’s proprietary systems and infrastructure. Given the complexity of the systems involved, Amazon often prefers candidates with prior experience working in data centers or related fields.
3. Salary Range
Amazon is known for offering competitive salaries and benefits, and Engineering Operations Technicians are no exception. The median salary for these technicians is around $68,000 per year, with the potential for higher earnings depending on experience, performance, and location. Amazon also offers a range of benefits, including health insurance, retirement plans, and paid time off, making it an attractive employer for those looking for a stable career with good earning potential.
4. Career Growth Opportunities
Engineering Operations Technicians at Amazon have a wide range of opportunities for career growth within the company. As they gain experience and familiarity with Amazon’s systems, they may be promoted to higher-level technical roles, such as Lead Engineering Operations Technician or Senior Engineering Operations Technician. Additionally, they may have opportunities to move into management roles, overseeing teams of technicians and managing large-scale projects to optimize Amazon’s technical infrastructure.
5. Future Job Prospects
Looking ahead, the job outlook for Engineering Operations Technicians at Amazon is very promising. As e-commerce continues to grow, Amazon will need to expand its network of distribution centers and data centers to keep up with demand. This will require a large and skilled workforce to maintain and optimize these facilities, providing ample opportunities for Engineering Operations Technicians and related technical roles. The Bureau of Labor Statistics predicts that employment of network and computer systems administrators, which includes Engineering Operations Technicians, is projected to grow 4 percent from 2019 to 2029, about as fast as the average for all occupations.
Engineering Operations Technicians play a critical role in the success of Amazon, ensuring that the company’s facilities and infrastructure run smoothly and efficiently. With competitive salaries, excellent benefits, and ample opportunities for career growth, it’s no wonder that this role is in high demand. As e-commerce continues to grow, the job outlook for Engineering Operations Technicians at Amazon is bright, making this an attractive career path for those interested in technical roles within a dynamic and fast-paced company.